Phone & Fax Numbers

Holiday Closings
After Hours Lost or Stolen Cards

Call Center

703-709-8901 (1-866-709-8901 toll-free)
703-709-8919 (TTY)
703-925-5113 (FAX)
7:00 am - 7:00 pm Monday-Friday
8:00 am - 1:00 pm Saturday

   

NorthwestXpress
24-hour Bank-by-Phone

703-709-6917 (1-800-932-7666 toll-free)

   

Auto Resources

 

703-709-8900, ext. 6001 (1-800-336-3384 toll-free)
703-709-9117 (FAX)

 

 

Mortgages

703-709-8921 (option 5) (1-866-709-8921 toll-free)
703-709-5784 (FAX)

 

 

Consumer Lending

703-709-8901 (1-866-709-8901 toll-free)
703-709-9326 (FAX)

   

Business Lending

1-800-336-3384

   

Member Rewards
MasterCard® Point Redemption

Website: www.scorecardrewards.com
Program inquiries: 1-800-854-0790
Travel reservations: 1-800-842-3006

9:00 am - 9:00 pm (EST) Monday - Friday
9:00 am - 5:00 pm (EST) Saturday - Sunday
Cruise and vacation package desk closed on Sunday...air only on Sunday

   
After Hours Lost or
Stolen Cards
ATM Cards
Lost or stolen

Call NorthwestXpress
703-709-6917 or 1-800-932-7666.
Select option "2" for Credit, Debit, ATM Card menu, then select option "2" for Debit and ATM Options and then select option "1" to Report a Lost or Stolen Card.

  Credit Cards
Lost or stolen or general inquiries
1-866-446-0177
727-570-4899
(Outside of the US or Canada, Collect)

  Debit MasterCard®
Lost or stolen
1-888-241-2510
909-941-1398
(Outside of the US or Canada, Collect

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