Safely Using an ATM
- Pay close attention to your surroundings. Make sure the area around the ATM is well lit and not hidden from the road by landscaping, decorative partitions or buildings. If anyone looks suspicious in the area, use an ATM at another location or come back later.
- When possible use ATMs during the daytime. Most ATM robberies occur at night, with the highest risk between midnight and 4am.
- If possible, take a friend with you to the ATM or use it when there are other customers in the area. Most robberies are committed against a single victim by a lone robber.
- If while using an ATM you feel a person behind you in line is too close, ask him or her to step back. If he or she does not, cancel your transaction and come back later.
- Limit your time at the ATM. Fill out transaction paperwork in your car and have your ATM card and other documents ready as you approach the ATM.
- Do not withdraw large amounts of cash. After making a withdrawal, immediately put it into your wallet or purse before leaving the ATM.
- When using a drive-up ATM keep your car engine running, the doors locked and all windows up except for the one you are using. Leave enough room to maneuver between your car and the one ahead of you in line.
We also suggest you sign up for our Fraud Prevention e-LERT. Our Fraud Prevention e-LERT will immediately advise you when we have added a new article or warning to the ‘Fraud Alert' section of our website.
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