Step #1
Call NorthwestXpress at 703-709-6917 (toll-free 1-800-932-7666) from any touchtone phone. If it is your first time calling, you will be asked to create a secure personal identification number, 4–8 digits in length.
Step #2
Enter your Share Savings Account number and personal identification number (PIN).
Step #3
Follow the voice prompts and menu options to make account balance inquiries, loan payments, transfer funds and more.