Debit Cards

Debit Mastercard® provides payment convenience 

Your Northwest Federal debit card can be used anywhere Mastercard® is accepted—online and in stores. It’s the convenience of shopping with a credit card and the purchase amount is automatically deducted from your checking account.

You can also use your Debit Mastercard® to withdraw cash from your checking account at an ATM. 

Watch this video to learn how to control how, when and where your debit card is used.

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Debit Card Tools

Already have a Northwest Federal checking account?

  •  Visit a branch to get your debit card issued on the spot.

Need to open a checking account?

  • Use Online Banking to open your account online today.

Questions? Contact our Member Service Center: 703-709-8900 (844-709-8900 toll-free).

We offer several services to help you keep your Debit Mastercard® secure:

Card Nav by CO-OP app - Watch this short video about Card Nav
Protect your debit card with real-time control right from your smartphone with this handy app. Set the terms for when, where and how your debit card is used anytime, anywhere:

  • Turn cards on, off and back on again in seconds
  • Use GPS to control transactions within a designated location
  • Limit card use to specific merchants or purchases
  • Control spending by setting limits to match your budget
  • Receive real-time, in-app card-use notifications and spending limit alerts

Download the Card Nav℠ app from the App Store℠ or Google Play™ to start using it today!

Apple Pay®
Apple Pay® is a simple and secure way to make purchases with your Northwest Federal debit card. Once you’ve added the card to your Passbook® on your iPhone® 6 or later, you’ll just hold your phone near a participating merchant’s contactless reader to pay. A vibration and beep let you know your payment has been accepted.

    Travel Memo
    Before traveling within or outside the U.S., request a special travel memo on your debit card account with our Member Service Center: 703-709-8900 (844-709-8900 toll-free). This will help to prevent blocked transactions when using your card and help ensure legitimate use of your account. 

    Card Nav is a service mark of CO-OP Financial Services. App Store is a service mark of Apple Inc. Google Play is a trademark of Google Inc.

    Mastercard is a registered trademark and the circles design is a trademark of Mastercard International Incorporated.

    Apple Pay is a registered trademark of Apple, Inc. Passbook and iPhone are registered trademarks of Apple Inc.

    Mastercard SecureCode®
    This private code provides added protection when using your debit card online

    Your Debit Card Begins With

    Report lost or stolen Debit MasterCard® cards immediately.

    During normal business hours, contact our Member Service Center: 
    703-709-8900 (844-709-8900 toll-free)

    After hours, please call:
    888-241-2510 (toll-free)
    909-941-1398 (outside the US or Canada, collect)