Debit Mastercard® provides payment convenience 

Your Northwest Federal debit card can be used anywhere Mastercard® is accepted—online and in stores. It’s the convenience of shopping with a credit card and the purchase amount is automatically deducted from your checking account.

You can also use your Debit Mastercard® to withdraw cash from your checking account at an ATM. 

Watch this video to learn how to control how, when and where your debit card is used.


Debit Card Tools

Already have a Northwest Federal checking account?

  •  Visit a branch to get your debit card issued on the spot.

Need to open a checking account?

  • Use Online Banking to open your account online today.

Questions? Contact our Member Service Center: 703-709-8900 (844-709-8900 toll-free).

Apple Pay®
Apple Pay® is a simple and secure way to make purchases with your Northwest Federal credit  card or debit card. Once you’ve added the card to your Passbook® on your iPhone® 6 or later, you’ll just hold your phone near a participating merchant’s contactless reader to pay. A vibration and beep let you know your payment has been accepted.

Passbook and iPhone are registered trademarks of Apple Inc.

​Android is a trademark of Google LLC.

Google Play and the Google Play logo are trademarks of Google LLC.

We offer several services to help you keep your Debit Mastercard® secure:

Card Nav by CO-OP app - Watch this short video about Card Nav
Protect your debit card with real-time control right from your smartphone with this handy app. Set the terms for when, where and how your debit card is used anytime, anywhere:

  • Turn cards on, off and back on again in seconds
  • Use GPS to control transactions within a designated location
  • Limit card use to specific merchants or purchases
  • Control spending by setting limits to match your budget
  • Receive real-time, in-app card-use notifications and spending limit alerts

Download the Card Nav℠ app from the App Store℠ or Google Play™ to start using it today!

    Travel Memo
    Before traveling within or outside the U.S., request a special travel memo on your debit card account with our Member Service Center: 703-709-8900 (844-709-8900 toll-free). This will help to prevent blocked transactions when using your card and help ensure legitimate use of your account. 

    Card Nav is a service mark of CO-OP Financial Services. App Store is a service mark of Apple Inc. Google Play is a trademark of Google Inc.

    Mastercard is a registered trademark and the circles design is a trademark of Mastercard International Incorporated.

    Apple Pay is a registered trademark of Apple, Inc. Passbook and iPhone are registered trademarks of Apple Inc.

    Mastercard SecureCode®
    This private code provides added protection when using your debit card online

    Your Debit Card Begins With

    Report lost or stolen Debit MasterCard® cards immediately.

    During normal business hours, contact our Member Service Center: 
    703-709-8900 (844-709-8900 toll-free)

    After hours, please call:
    888-241-2510 (toll-free)
    909-941-1398 (outside the US or Canada, collect)