Phone and Fax Numbers

Member Service Center  
M-F: 7:00 am-7:00 pm; Sat: 8:00 am-1:00 pm

703-709-8900 (844-709-8900 toll-free)
New! Telephone Menu Options

703-709-8919 (Hearing impaired line)

FAX numbers:
Member Service Center: 703-925-5113 (FAX)
Mortgage Loans: 703-925-5014 (FAX)
Consumer/Auto Lending: 703-709-9326 (FAX)

Telephone Banking
24-hour Bank-by-Phone 

703-709-6917 (800-932-7666 toll-free)

 

Member Rewards
MasterCard® Point Redemption 

 

Website: www.scorecardrewards.com
Program inquiries: 800-854-0790
Travel reservations: 800-842-3006
 
9:00 am - 9:00 pm (EST) Monday - Friday
9:00 am - 5:00 pm (EST) Saturday - Sunday 

Cruise and vacation package desk closed on Sunday...air only on Sunday

After Hours Lost or
Stolen Cards

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