Protect Your Financial Privacy and Account Security
Northwest Federal is committed to providing you with tools you need to help you take control of your personal information and prevent it from being misused. Turn here for reports on the latest scams, merchant security breaches, and online tools, resources and consumer protection tips to keep you informed.
If you suspect fraud or identity theft on your Northwest Federal accounts, please email us.
If you have experienced fraud on your debit or credit card, please call us: 800-336-3384.
Northwest Federal offers fraud alerts which help prevent fraudulent transactions from occurring on your credit card by texting your mobile phone when a suspicious transaction is identified. Watch this video to learn how you can start protecting your credit card account with text alerts today.
Free Credit Freezes and year-long fraud alerts are now available from all three credit bureaus.
Free Member Benefit
AppGuard® anti-virus software is now available as a free member benefit. Protect your Windows PC, laptop, or tablet from malware and cyberattacks. For more information and instructions on how to receive software licensing,
- Login to Online banking
- Select “Accounts”
- Select “AppGuard License”