We’re interested in your thoughts and suggestions. Our next focus group offers you a chance to provide feedback and guidance as we evaluate our credit card program. We will be discussing our existing cards and rewards program, as well as what your would like to see offered in the future.
Date: Tuesday, March 20, 2018
Select a Time: 9:30-11:00 AM or 3:30-5:00 PM
Location: 220 Spring Street, Herndon, VA first floor cafe
Breakfast, lunch or dinner will be provided for attendees, and a $20 credit will be deposited to your Northwest Federal primary savings account to defray transportation costs. Participation will be limited to 20 attendees in each session. If you are able to attend, please RSVP by March 1*.
If you have any questions, please email us .
Check back often for a schedule of future Focus Groups and topics.
*The focus group sessions you will be participating in are being conducted to aid Northwest Federal Credit Union in serving its members. As part of this process, the sessions will be video-recorded to enable researchers assisting the Credit Union to recall in detail the conversations that take place during the sessions. Additionally, the sessions will be viewable live by select employees of the Northwest Federal Credit Union, also for research and feedback purposes.
At no time will a video broadcast of these sessions, or any video recording of the session, be shared with any party outside of researchers from the Social Studies Group of Clarksville, MD, or select employees of Northwest Federal Credit Union.
We thank you for your understanding and cooperation.