About Us

For nearly 70 years, Northwest Federal has provided valuable financial products and services for our members. As your lifetime financial partner, we’ll be there for you when you need us—from your childhood savings account to financing your college education, first car, family home, and retirement savings. You can count on us to make a positive difference in our members’ lives and in the communities we serve. Together, we serve and inspire to transform lives.

Our Service Promises

We promise to:

  • Place our members first 
  • Take ownership of your request 
  • Get it right the first time 
  • Be a trustworthy guide to your improved financial well-being 
  • Treat you with respect 
  • Protect the confidentiality of your financial information 
  • Thank you for your business
  • Support and participate in our communities

Our Why Statement

  • Together, we serve and inspire to transform lives.

Our Mission

  • To create quality financial relationships for a lifetime by providing valuable financial products and service that exceed members’ expectations.

Our Vision

  • Northwest Federal will be the lifetime financial partner for our member-owners.