Testimonials

Testimonials

Here’s What Our Members Are Saying

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"I have been a member of Northwest since 1970 and they have always been there for me. Thank you!"

"Extremely helpful, knowledgeable and patient!"

"Great financial institution and awesome staff."

"I've been with Northwest for 20 years and have always had a positive experience. Approved for my first car loan 20 years ago, got a nice personal loan even though my credit score was hurting during COVID."

"They are like family to me. They are my one stop shop and I always get perfect service. Their customer service is superb they make you feel like you are family as well."

"After reporting fraudulent charges, I was told to get a replacement in my branch office. They were so helpful! I had a replacement card within 20 minutes."

"Northwest has been there for me and my family. I got a great car loan with them with an excellent interest rate and I got the rewards credit card too. They were very caring and understanding about financial hardship and cheerfully worked with us to help with an extension on car loan payment. Thanks for being there Northwest!"

"I've been a customer for 17 years. Best financial institution I've ever used."

"I've been with Northwest FCU since 2012. I love my credit union. All the reps are wonderful. Great customer service!"

"The staff really cares about my well-being in the realm of finance."

"Exceptional customer service! I can't say enough about this amazing team of Northwest employees."

"Northwest Federal Credit Union bought Realtor Federal Credit Union several years ago and that's how I became a member. I live in Florida, but that hasn't been a problem. Shared Branching means I have multiple credit unions here if I need to go into a branch for any reason. Their customer service has been stellar. Wire transfers are easy, rates are competitive, and their Bill Pay has worked flawlessly for me. There are loads of ATMs available in Florida, with no surcharge. I give NWFCU an enthusiastic recommendation. It does everything I need it to do."

"Thank you to NWFCU for the informative discussion on personal finance and budgeting! Understanding personal finance is a vital part of managing day-to-day needs and planning for the future. We are grateful to be partnered with NWFCU to offer our residents the opportunity to learn about finance, budgeting and more. Thank you NWFCU!"