Cash Management Solutions

We’ll walk you through the documentation needed to open your business account. Depending on your company’s legal structure, you may be asked to complete:   

• Business Membership Application
• Certification of Beneficial Owner(s)
• Member Information Form
• Business Account Checklist

Corporations, Limited Liability Companies, Partnerships and Sole Proprietorships will need to provide: 

• Tax Identification Number
• Social Security Number (for each authorized signor)
• Valid picture identification for all signers (Driver’s License, Passport)
• Certificate of Incorporation, Organization, or Partnership Agreement
• Corporate Resolution

To open your business account, contact a Business Services representative at 703-709-8900 or 844-709-8900, x4931 (toll-free).

How To Set Up Secondary User Roles

A “role” in the ​Business Admin​ widget is a group of feature permissions, accounts, and transaction limits that are applied to sub users. Roles determine the set of features a sub user is allowed to use, the accounts they can work in, transaction limits associated with specific transaction types, and whether or not sub users are able to approve transactions. 

A role may be applied to more than one sub user, allowing you to create business-specific roles that cover the access requirements of multiple individuals at your business. 

To add a new role: 

1. Click the ​Roles​ tab in the ​Business Admin​ widget.
2. Click the ​Add a Role​ button.
3. The ​Add a new role ​window will display.
4. Enter a ​Name​ for the new role.
5. Enter a ​Description ​for the new role.
6. Click the ​Create Role ​button to add the new role or click the ​Cancel ​button to close the Add a new role ​window without adding the new role. 

Next: Assign Role Permissions 

Changes to permissions may be immediately applied to business users. 

Note:​ Business users that are in a session will need to refresh the page and may need to log out and log back in before the changes are displayed. 

To assign role permissions: 

1. Click the ​Roles​ tab in the ​Business Admin​ widget.
2. Select the role to assign permissions.
3. Click the ​Edit ​(pencil) icon next to the ​Permissions ​section. 
   1. Note:​ Click the expanded bulleted list button (displayed with a red box for location reference only) to view descriptions for all permissions. 
   2. Business Admin widget - Roles tab - Permissions section - Edit (pencil) icon
4. Click a blank checkbox next to the permission to add to the role, click a checked checkbox next to the permission to remove from the role, or click the ​Select All ​link above the permissions category to add all permissions within that category to the role. 
   1. Note:​ To view a description of the permission, hover over the checkbox or click the list icon to view descriptions for all business banking permissions.  
5. Click the ​Save Changes ​button to save new permissions assigned to a role, or click the Cancel ​button to exit permissions edit mode. 
6. A success message will display indicating the settings have been saved.

How To Set Up Wire and ACH Templates

Before a business ACH template or wire transfer can be submitted, your business must set up Payees​ (the recipients of the wire transfers). You can set up a payee (or several) for your business by accessing the ​Payee’s​ tab, located within the ​Business Admin widget. From here, users who are assigned the Manage Payees​ permission can add, edit, and delete payees. 

Important:​ ​Although your business has added a payee, the payee will not be eligible to be sent any payments until a payment method is added to the payee. See the ​Add a Payment Method section below for more details. 

How to Create a New Payee 

1. Click the Payees tab in the Business Admin widget.
2. Click the Add A Payee button.
   1. Business Admin widget - Payees tab - Add a Payee button
3. The Add A New Payee window will open.
4. Enter the Name of the payee.
   1. Note: Payee name must be 22 characters or less
5. Enter the Nickname of the payee.
   1. Note:​ Account nicknames must be unique to the individual business. The nickname entered will be prominently displayed above the actual payee name, for easy recognition. The account nickname will also be displayed in the funding account dropdown when the business user goes to schedule a wire transfer or ACH template. 
6. Select the Create Payee button.
   1. Add a New Payee window
7. A success message will display indicating the payee has been successfully added.
   1. Payee Added success message.
8. Edit the payee’s ​Contact Info​ including address, phone number, and website.  

Important

• Payees are required to have an address in the Contact Info section in order to add or edit a domestic or international wire payment method.
• Although you have added a payee, the payee will not be eligible to be sent any payments until a payment method is added to the payee. See the ​Add a Payment Method section below for more details.   

Payment Methods

A payment method is a set of payment instructions related to specific types of payments (either ACH or Wires) that will be used by our business banking widgets to simplify the payment process. Once a payment method is added to a payee, that payee will then be eligible for payments related to the added payment method. 

How to Add a Wire Payment Method

1. Click the ​Payees ​tab in the ​Business Admin​ widget. 
2. Select the ​Payee​ from the payee list.
3. Click the ​Add A Payment Method​ link. 
   1. Business Admin - Payee details - Payment Methods section 
4. The ​Payment Methods​ section will expand to display the ​Method ​dropdown menu. 
5. Select ​ACH​, ​Wire Transfer​ (domestic), or ​International Wire​ - coming soon! from the dropdown menu as the method of payment.
   1.  Business Admin - Payee details - Payment Methods section - Method dropdown menu 
6. The ​Payment Methods​ section will expand further to display additional fields (Beneficiary Account and Institution Information).
7. Enter the ​Account Nickname​.
8. Enter the payee’s nine-digit financial institution ​Routing ​(transit)​ Number​.
9. Enter the payee’s ​Account Number​. 
10. Select an ​Account Type​ (checking or savings) from the dropdown menu. 
11. For Wire Transfers: Click the ​Add Financial Institution ​checkbox to expand the Intermediary FI Information ​section and add an intermediary financial institution. 
    1. Coming Soon! For some international wire transfers, a correspondent institution may be required. If your wire transfer instructions require a correspondent institution, enter the correspondent’s 9-digit financial institution routing number. 
    2. Coming Soon! For some wire transfers, an intermediary institution may be required. Funds are first sent to the intermediary bank, which then transfers the funds to the payee’s financial institution. If your wire transfer instructions require an intermediary financial institution, click the ​Add Financial Institution ​checkbox and enter the intermediary’s 9-digit financial institution routing number.   
12. Click the ​Add Payment Method​ button from the bottom of the screen. 
    1. Business Admin widget > Payee details > Payment Methods section >  Beneficiary Account & Institution Information fields > Wire Transfer 
    2. Business Admin widget > Payee details > Payment Methods section >  Beneficiary Account & Institution Information fields > ACH 
13. The ​payment method added​ success message will display.