Please refer to this list of Frequently Asked Questions regarding Northwest Federal's products and services. 

If you need further assistance, please contact our Member Service Center at callcenter@nwfcu.org or call 703-709-8900 (844-709-8900 toll-free), M–F: 7:00 am – 7:00 pm and Saturday: 8:00 am – 1:00 pm ET.