Need to sign up for Online Banking?
Here’s what you’ll need to enroll in this free service:
- Account number
- Last 4 digits of your SSN
- Email address
- Date of birth
You may also want to add a checking account and set up direct deposit for easy access to your funds.
Other payment options include:
- Visit a Northwest Federal Credit Union Branch – make a loan payment in-person at a branch near your home or work location.
- Use Telephone Banking to make payments from Northwest accounts to Northwest loans. Call 703-709-6917 or 800-932-7666 (toll-free).
- Send your payment by mail (please do not send cash through the mail):
Credit Card Payments (include the account number from your credit card statement)
Northwest Federal Credit Union
P.O. Box 4200
Woburn, MA 01888-4200
First Mortgage Payments
Northwest Federal Credit Union
Attn: Mortgage Payments
P.O. Box 986512
Boston, MA 02298-6512
Loan Payments & Auto Loan Payments
Northwest Federal Credit Union
Attn: Loan Payments
P.O. Box 986512
Boston, MA 02298-6512
Overnight / Loan Payoffs Mail
Northwest Federal Credit Union
220 Spring Street
Herndon, VA 20170-4292
*Loan payments cannot be made in the Payment Center to a Northwest Federal credit card.
**There is no fee to make a payment if you sign up as a Registered User. A convenience fee of $6.99 is charged for Guest or non-registered users and $9.99 for members making payments over the phone with a live representative.
Questions? Please call our Member Service Center at 703-709-8900 (844-709-8900 toll-free).