Thank you for financing your auto loan with us!

Northwest Federal will be sending you a welcome packet with your loan account number and other important information shortly. In the meantime, check out our website to learn more about the benefits of membership -- and the easy options for making upcoming loan payments.

Online Payment Center

Use our secure online Payment Center to pay your Northwest Federal loans* via ACH or by debit card**.

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Online Banking

Make payments by transferring funds from your savings or checking account to your loan accounts through Online Banking. Make one-time payments or set up automatic recurring payments.

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Register for Online Banking

You can quickly and easily register for Online Banking here to keep tabs on balances, transfer funds, make loan payments monthly or set up recurring loan payments, and more. You'll need the following information to enroll in this free service:

  • Social Security number
  • Birth date
  • Email address or Zip Code

Open a Checking Account

You may also want to add a checking account and set up direct deposit at the same time for easy access to your funds.

Our FAQs below will help answer questions you may have concerning your auto loan with us. If you have additional questions, please call: 703-925-5031.

Please note:
Northwest Federal Credit Union requires Comprehensive and Collision coverage for the entire loan term with maximum deductibles of $1000.00 and lienholder information listed on the policy as: Northwest Federal Credit Union, P.O. Box 1229, Herndon, VA 20172.
 

Frequently Asked Questions

What is my interest rate?
Your interest rate is the exact rate that is listed on the finance contract that was signed at the dealership. You should have received a copy of all of your signed paperwork at the time of contract signing. If not, please contact your dealer and they will be able to provide you a copy for your records.

What is my payment amount?
Your payment amount is outlined in the contract that was signed at the dealer.

How can I make payments to my auto loan?
There are many options for making payments, including:

Where do I mail my payments?
Mail your payments to (please do not send cash through the mail):

Northwest Federal Credit Union
Attn: Loan Payments
P.O. Box 986512
Boston, MA 02298-6512

Who do I call if I have other questions?
Please contact a member service representative: 703-925-5031.

*A processing fee equal to 2% of loan payments will be charged for debit card transactions in the Payment Center. To make your payment without a processing fee, use online banking or our Online Payment Center paying via an ACH from another financial institution.