It’s About Finding Opportunity.

Overview

The Member Service Representatives facilitate member service transactions and support services to positively impact member experience, sales and service expectations. A key component of this service to external members is to ensure each employee identifies members’ financial needs and suggests appropriate Credit Union solutions.

Overview

The Indirect Lending team is responsible for developing and managing relationships with automobile dealerships as part of the strategic direction to meet loan goals. This team offers/sells the Credit Union’s indirect financing and manages promotional programs, provides market competitive reports, and identifies new dealers that fit the Credit Union’s business plan. They also review loan applications against credit criteria and credit union policy to make credit decisions for approval.

Overview

As an Indirect Lending Loan Processor, you will be responsible for the processing of assigned loans against credit criteria and credit union policy. This includes, but is not limited to, processing dealer loans/contracts and providing administrative support to our Indirect Lending team by auditing the accuracy of loan applications. The Indirect Lending Loan Processor will provide exceptional member experiences to our members through ensuring the timely, accurate funding of loans.

Overview

The Cloud Engineer is a full-time position and operates as a member of the Cloud Engineering Team within the IT Systems Infrastructure group. The position’s role is to work collaboratively with fellow Cloud Engineering Team resources to complete various tasks throughout the service lifecycle of cloud, on-premises, and hybrid infrastructure components. These tasks include designing, implementing and documenting cloud infrastructure components, migrating on-premises systems to cloud services, maintaining the operational effectiveness of the cloud infrastructure, and optimizing performance and capabilities of the cloud infrastructure utilizing a continual service improvement model. The primary objective of these activities is to deliver value, via highly available IT Services, to the member owners of Northwest Federal Credit Union.

Overview

The Area Sales Manager will partner with Automobile Dealerships in specifically defined areas. This position is responsible for consulting with each dealership on how to achieve its operational objectives. Additionally, build and maintain long-standing relationships with corporate leaders, business owners, and key decision makers throughout the organization will ensure adoption of our lending solutions while working with a team of underwriters. The Area Sales Manager is responsible for product presentations, building lasting relationships, and monitoring dealership productivity and performance by working with our experienced team of underwriters and management. Must reside in these specific markets: Charlotte, NC – Tampa, FL – Nashville, TN – Dallas, TX – Northern, VA/ Herndon, VA

Overview

The Mortgage Loan Officer originates high-quality residential mortgages and equity loan applications by fostering partnerships with internal and external referral sources, as well as utilizing the existing pool of Credit Union members. The Mortgage Loan Officer will originate loans by assisting members in our contact center, handling inbound calls, making outbound calls to leads, and maintaining a strong network of business relationships that consistently generates referrals for new mortgage lending opportunities.

Overview

The Collections Team oversee's the critical and time-sensitive effort of settling delinquent loans or negative accounts while helping the credit union mitigate financial losses. In the role as a Collections Specialist, team members recover past due payments on auto loans, credit cards, signature loans, lines of credit and negative savings accounts. This role also includes the ability to be able to negotiate with members as well as work to find alternative payment solutions in order to keep delinquency low in order to mitigate loss.

Overview

The Member Service Representatives facilitate member service transactions and support services to positively impact member experience, sales and service expectations. A key component of this service to external members is to ensure each employee identifies members’ financial needs and suggests appropriate Credit Union solutions.

This position involves travel between branch locations and our Herndon, VA headquarters and requires eligibility to obtain and maintain a TS/SCI clearance with a CI polygraph.