Open Positions
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Northwest Federal Credit Union has provided valuable financial products and services to our members for over 75 years. Find your next opportunity now!
13 Available Job Results for type "Full Time"
Overview
The Business Services Support Specialist is a member service and support role working directly with treasury services, accounts, and inquiries for business members to positively impact member service. The role works under the direction of the Business Services Manager and assists other members of the Business Services Team as needed. A primary function of the role is to support in the execution of NWFCU’s business strategy and growing market share by retaining and deepening member relationships through providing exceptional member experience and support that is knowledgeable, timely and professional. A key component of this service is identifying products and services that realize members’ unmet needs. Has responsibility for risk and compliance requirements by ensuring timely and accurate compliance to procedural, policy and regulatory requirements.
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The Consumer Servicing Specialist is responsible for the management of titles to include lien recordation and release for all auto loans to include both the direct and indirect loan portfolios. In additional, this role is responsible for the management of all insurance policies on the same auto loan portfolio.
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The AVP Facilities, Real Estate & Operations reports directly to the VP, Logistics, Facilities & Security and provides enterprise leadership and oversight across facilities, construction, real estate, logistics, and corporate security operations. This role oversees and leads the Facilities, Logistics, and Corporate Security teams, integrating multiple operational functions under a single executive owner to strengthen governance, improve execution, and support long term growth while maintaining cost discipline.
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The Client Service Associate I provides direct support to the Wealth/Financial Advisor(s). The CSA’s job is to help enhance the client experience by servicing the client’s needs and providing administrative support to the Advisor in their daily business practices. Knowledge of firm policies, procedures and technology allows the CSA I to interface with clients and prospects, anticipate their needs, resolve their problems, and follow through to provide exceptional service. The CSA I should support the firm’s initiatives and maintain risk awareness and regulatory knowledge.
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The Business Application Analyst maximizes value from the credit union’s enterprise business applications by serving as a technical resource to business application owners. This includes conducting end user support for all supported systems, including service delivery, monitoring operations, as well as assisting with maintaining relationships with critical systems partners. Systems supported include enterprise business applications such as, Core Financial Systems, Digital Banking Platforms, and Enterprise Content Management Solutions, and Deposit and Loan Origination Systems. The Business Analyst creates business requirements, participates on assigned projects and ensures their timely implementations.
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The Staff Auditor assists the Internal Audit Department in executing the annual audit plan by performing operational, financial, information systems, and regulatory compliance audit procedures. This role supports the evaluation of internal controls and processes to provide reasonable assurance, mitigate risk, and ensure compliance with applicable regulatory requirements, under the guidance of Internal Audit management.
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The Assistant Branch Manager (ABM) is responsible for managing the facilitation of member service transactions and support services to positively impact member experience, sales and service expectations. This role will provide direction and leadership by supervising, training and assuring quality control over all activities of the Member Service Representatives. This role also oversees the daily branch operations and is accountable for profitability, internal controls, and work processed. The ABM is responsible for managing the branch in the absence of the Branch Manager.
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The Small Business Lender will work closely with the Commercial Lending and Treasury Management Team and the various retail channels to drive production. Production will mainly be derived from internal referrals from NW Connect and web applications which will include new Business Loans and Treasury Management. Additionally, the Small Business Lender will work with the VP on directed marketing campaigns for product penetration which will include call outreach. The Small Business Lender r will also be responsible for the generation of referrals to other areas of Northwest including Consumer Lending and Mortgage Lending, with objectives related to loan production, portfolio growth, fee income, profitability, credit quality, loan delinquencies, member service, and personnel development.
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The Area Sales Manager will partner with Automobile Dealerships in specifically defined areas. This position is responsible for consulting with each dealership on how to achieve its operational objectives. Additionally, build and maintain long-standing relationships with corporate leaders, business owners, and key decision makers throughout the organization will ensure adoption of our lending solutions while working with a team of underwriters. The Area Sales Manager is responsible for product presentations, building lasting relationships, and monitoring dealership productivity and performance by working with our experienced team of underwriters and management.
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The Consumer Relationship Officer (CRO) works directly with existing members to educate them on Northwest Federal Credit Union products and services. By way of outbound phone calls, the CRO fosters a relationship with members and follows up as needed to ensure their Credit Union related needs are satisfied and to cross-offer them products and services they may benefit from. The CRO will complete loan applications and collect applicable documentation as needed for review and decisioning by the Consumer Lending Underwriting team. They will communicate the loan decisions and coordinate the delivery of the loan closing documents and subsequent loan disbursement with the Consumer Lending Processing team. This sales role includes a base salary plus monthly incentive plan tied to new loan production goals, ancillary sales and closed referrals on other credit union products and services. Incentive is paid monthly and is in lieu of an annual corporate bonus payout.
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