Open Positions
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Northwest Federal Credit Union has provided valuable financial products and services to our members for over 75 years. Find your next opportunity now!
12 Available Job Results
Overview
The Member Service Representatives facilitate member service transactions and support services to positively impact member experience, sales and service expectations. A key component of this service to external members is to ensure each employee identifies members’ financial needs and suggests appropriate Credit Union solutions.
This position involves travel between branch locations and our Herndon, VA headquarters and requires eligibility to obtain and maintain a TS/SCI clearance with a CI polygraph.
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The Member Service Representatives facilitate member service transactions and support services to positively impact member experience, sales and service expectations. A key component of this service to external members is to ensure each employee identifies members’ financial needs and suggests appropriate Credit Union solutions.
Read MoreOverview
The Member Service Representatives facilitate member service transactions and support services to positively impact member experience, sales and service expectations. A key component of this service to external members is to ensure each employee identifies members’ financial needs and suggests appropriate Credit Union solutions.
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As an Indirect Lending Loan Processor, you will be responsible for the processing of assigned loans against credit criteria and credit union policy. This includes, but is not limited to, processing dealer loans/contracts and providing administrative support to our Indirect Lending team by auditing the accuracy of loan applications. The Indirect Lending Loan Processor will provide exceptional member experiences to our members through ensuring the timely, accurate funding of loans.
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The Member Service Representatives facilitate member service transactions and support services to positively impact member experience, sales and service expectations. A key component of this service to external members is to ensure each employee identifies members’ financial needs and suggests appropriate Credit Union solutions.
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The Member Service Representatives facilitate member service transactions and support services to positively impact member experience, sales and service expectations. A key component of this service to external members is to ensure each employee identifies members’ financial needs and suggests appropriate Credit Union solutions.
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The IRA/Trust and Estates Specialist is responsible for all aspects of Trust, IRA activities, Deceased and Trust account policies, risk management, legal and compliance issues as well as assuring member satisfaction with these products. In addition, this role is responsible for providing member and staff education regarding the various products under their purview.
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The Loan Servicing Manager is responsible for managing and safeguarding the credit union’s collateralized loan portfolio, including mortgages and auto loans across direct and indirect channels. This role oversees all servicing operations such as escrow administration, property loss management, insurance coverage, rate adjustments, account updates, and specialty case handling while ensuring full compliance with state, local, and investor regulations. Additionally, the Loan Servicing Manager leads the servicing team by driving performance, maintaining accurate records, conducting audits, and fostering employee development through training and effective employee relations.
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The Assistant Branch Manager (ABM) is responsible for managing the facilitation of member service transactions and support services to positively impact member experience, sales and service expectations. This role will provide direction and leadership by supervising, training and assuring quality control over all activities of the Member Service Representatives. This role also oversees the daily branch operations and is accountable for profitability, internal controls, and work processed. The ABM is responsible for managing the branch in the absence of the Branch Manager.
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The Member Service Representatives facilitate member service transactions and support services to positively impact member experience, sales and service expectations. A key component of this service to external members is to ensure each employee identifies members’ financial needs and suggests appropriate Credit Union solutions.
Read More