It’s About Finding Opportunity.

Overview

The Area Sales Manager will partner with Automobile Dealerships in specifically defined areas. This position is responsible for consulting with each dealership on how to achieve its operational objectives. Additionally, build and maintain long-standing relationships with corporate leaders, business owners, and key decision makers throughout the organization will ensure adoption of our lending solutions while working with a team of underwriters. The Area Sales Manager is responsible for product presentations, building lasting relationships, and monitoring dealership productivity and performance by working with our experienced team of underwriters and management. 

Overview

The Consumer Relationship Officer (CRO) works directly with existing members to educate them on Northwest Federal Credit Union products and services. By way of outbound phone calls, the CRO fosters a relationship with members and follows up as needed to ensure their Credit Union related needs are satisfied and to cross-offer them products and services they may benefit from. The CRO will complete loan applications and collect applicable documentation as needed for review and decisioning by the Consumer Lending Underwriting team. They will communicate the loan decisions and coordinate the delivery of the loan closing documents and subsequent loan disbursement with the Consumer Lending Processing team. This sales role includes a base salary plus monthly incentive plan tied to new loan production goals, ancillary sales and closed referrals on other credit union products and services. Incentive is paid monthly and is in lieu of an annual corporate bonus payout.

Overview

The Commercial Loan Operations Specialist will be responsible for providing administrative and member service support to Business Development and Commercial Lending Officers. Provide member support to both existing and prospective members. In addition, preparation and or/review of Commercial Loan documentation, disbursements of loan proceeds, open business and personal accounts and other duties as assigned.

Overview

The Member Service Representatives facilitate member service transactions and support services to positively impact member experience, sales and service expectations. A key component of this service to external members is to ensure each employee identifies members’ financial needs and suggests appropriate Credit Union solutions.

This position involves travel between branch locations and our Herndon, VA headquarters and requires eligibility to obtain and maintain a TS/SCI clearance with a CI polygraph.

Overview

The Member Service Representatives facilitate member service transactions and support services to positively impact member experience, sales and service expectations. A key component of this service to external members is to ensure each employee identifies members’ financial needs and suggests appropriate Credit Union solutions.

Overview

The Collections Team oversees the critical and time-sensitive effort of settling delinquent loans or negative accounts while helping the credit union mitigate financial losses. In the role as a Collections Specialist, team members recover past due payments on auto loans, credit cards, signature loans, lines of credit and negative savings accounts. This role also includes the ability to be able to negotiate with members as well as work to find alternative payment solutions in order to keep delinquency low in order to mitigate loss.