APRIL 13, 2022
It has come to our attention that there is a new email scam circulating on the Internet and potentially to some of our members.
If you receive an email asking you to reset your account, please do not click on the link. The email appears to come from firstname.lastname@example.org, has a subject of “Important Message”. It tells you that “Your account is been restricted…” and it includes an embedded link that says, “Log in to Online Banking”.
This is a fraudulent email. The fraudulent site from the link (pictured below) looks very similar to the Northwest design.
Please be wary of any email with embedded links. You should always use your own bookmarks, or type the URL in directly: https://secure.nwfcu.org.
This fraudulent link is to an unsecure site – easily identified as “http” instead of “https”. If you have visited this site and provided your credentials, please change your password immediately, and look for indications of unusual activity on your account.
If you have additional questions, please contact our call center at 703-709-8900 or send us an email at email@example.com.
Together we can prevent these scams.
Visit our Fraud Prevention page for more information on how you can help protect your accounts from fraud.